Terms of sale and Terms of use

SEPIIA 2080 S.L. offers you an online shopping service that will allow you to buy from your computer some of the items available in our stores. In addition, you will be able to enjoy promotions, gifts and exclusive offers.

Next, we invite you to review the general conditions of sale that regulate the purchase of SEPIIA 2080 S.L. products through this Web Page. In this sense, the use of this Web Page constitutes your agreement to these general sales conditions. However, if you have any doubt about them, you can contact our Customer Service Department.

Purchase procedure

• The items you wish to purchase must be selected and added to the shopping cart by clicking on the icon "Shopping Cart".
• The shopping cart will contain the reference of the selected item, quantity and The expressed price does not contain the transport, whose rates will vary depending on the selected shipping method.
• To make the purchase will require the user's personal data, which will be incorporated into our database in order to process the order and to facilitate the realization of new purchases through the Page The personal data provided by users will be treated in accordance with the provisions of this privacy policy.
• Once the purchase order is completed, and before confirming it, the user will be presented with a summary of the order identifying the item purchased, its total price (including shipping and taxes) with each of the items broken down, and the shipping details of the order, so that the user can confirm the order by clicking on the button with the expression 'Continue'.
• In order to offer you Klarna's payment methods, at the time of payment, we may transmit to Klarna during the checkout process your personal data included in the contact form and order details, so that Klarna can assess whether you qualify for access to its payment methods and to adapt such payment methods to your profile. Your personal data is processed in accordance with the provisions of Klarna's privacy policy."

Product Availability

All orders are subject to product availability. If at the time of issuing the order we detect that there is no stock in our warehouses of any of the products included in the order, SEPIIA 2080 S.L. will try to locate the product. If this is not possible, the customer will be notified immediately.

Right not to accept an order

SEPIIA 2080 S.L. may cancel any order or not accept a confirmed order for the following reasons:

In case of a technical error and/or a typographical error in the prices or in the rest of the data of the products contained on the website when the order was placed.
In case of unavailability as described in the point below.
When the security systems indicate that the order may be unavailable.
There are reasons that indicate that the user is a minor.
The order could not be delivered to the address

Conditions for exchanges and/or returns

If upon receipt of the purchase the customer is not satisfied, SEPIIA 2080 S.L. allows him/her to exchange the purchased item or return it, within thirty (30) days from the date of receipt, provided that the item has not been used or damaged.

Prices

Each product indicates the price in Euros. The prices presented on the website include, where appropriate, VAT and other taxes that may apply under current legislation.

The prices of the products or services do not include shipping costs, unless expressly stated otherwise in the offer. Shipping costs will be indicated during the purchase process.

Method of Payment

Purchases may be paid by credit or debit card (Visa, Visa Electron, MasterCard and AMEX) and by PayPal. No other forms of payment will be accepted other than those specifically provided for in these terms and conditions of sale. For payments by credit or debit card, the charge will be made online, that is to say, in real time, through the payment gateway of the corresponding financial institution, once it has been verified that the data communicated by the user are correct.

Once the transaction is confirmed, the order number will be communicated through the web page itself so that the user can, at any time and from the computer, track it.

Likewise, an automatic order confirmation e-mail message will be sent to the address indicated by the user with a description of the order and the personal data provided to acknowledge receipt of the order. The non-receipt of this message may be due to some transitory communications problem in the network or to a typing error in the e-mail address provided. In both cases, SEPIIA 2080 S.L. recommends the user to contact Customer Service. In the same way, the user will be confirmed by e-mail that the product has been shipped.