FAQ

Of course. Sepiia shirts and polo shirts can be washed like normal garments in the washing machine or by hand. We always advise you to follow the washing instructions. The outside of the fabric has a stain-resistant finish. However, the inner side is absorbent, which allows the garment to wick moisture away. Therefore, once the fabric is immersed in water and the inner side is soaked, the outer side also becomes wet and allows the garment to be washed normally.

Sepiia shirts and polo shirts can be machine washed or hand washed. We always advise you to follow the washing instructions: * Do not bleach, * Iron at medium temperature / two ironing points (120ºC), * Hand or machine wash cold (30-40ºC), * Do not dry clean, Do not dry clean, * Wash with similar colours. We advise you to take the garment out of the washing machine after washing and hang it on a hanger to dry. This way, the fabric will return to its original position and you will avoid annoying creases.

Thanks to its technology, you will need to wash Sepiia garments less often than a normal shirt. It all depends on how the garment is worn, but like jeans, shirts or polo shirts can be worn for days without washing.

Viscous liquids, such as ketchup or syrups, slide more slowly over the fabric. To remove them, we recommend using water to wash the products away from the fabric. DO NOT RUB. If you rub the stain, it will penetrate to the inside of the fabric, which is untreated, and therefore the garment will be stained.

Yes, shirts and polo shirts can be ironed, but always at a medium-low temperature. As they are made of a thermo-plastic fabric, a high ironing temperature could damage the shirt. Properties

We have garments that minimize wrinkles (our solid-colored shirts and polos) and garments in which they are completely eliminated (our printed shirts and polos). For best everyday performance, we recommend hanging the garment on a hanger after washing, after use or after your travels and the next day you will see how the wrinkles almost completely disappear. If there are any small wrinkles, they will usually be corrected by body heat when wearing it. You can iron it at a maximum of 120ºC (2 iron points) once in every 10 washes.

Please note that the stain-resistant treatment is only applied to the outside of the garment, so the inside of the garment may be stained by the garment rubbing against the body. These stains disappear by washing the garment as above. If you rub the stain it can penetrate the fabric. If this happens you can use KH7 or a specific anti-grease product for stains, rub the inside of the garment and wash it as usual. If the garment is stained by rubbing or dust, wash it regularly.

We guarantee that the garment will shrink 0% after washing throughout its life cycle. We have carried out the corresponding tests in the AITEX laboratories.

You can check our sizes in each product's data sheet.

Sepiia plain-coloured shirts come in two different fits: a “slim fit”, fitted but not excessively tight, and a “regular fit”, looser especially in the abdominal area. The fabric is quite stretchy, so it adapts well to different body types. In the case of printed shirts, the fit is unique, and is an intermediate fit between SLIM FIT and REGULAR FIT. In the case of polo shirts, the fit is also unique.

In our physical sales spaces in Madrid and Barcelona. We also offer free shipping and returns in the Peninsula from our website so that you can try them on comfortably at home and decide with peace of mind. Sepiia 2080 SL will be responsible for the shipping costs of the item plus the costs of the first exchange or return. In the event of exchanging the item for the second time or making a return after the first exchange, the shipping costs will be borne by the customer.

We currently have two physical locations of our own: - In Madrid, located at Hortaleza 102, Madrid, 28004. - In Barcelona, ​​located at Rambla Catalunya 89, Barcelona, ​​08008. If you are a store and are interested in purchasing our products, you can write to us at our email comercial@sepiia.com.

-> National shipments (Peninsula) Delivery in 24-48 hours Free returns and exchanges Free shipping on orders over 70€ -> International shipping Europe: 3-8 business days Rest of countries: 7-15 working days More information at https://sepiia.com/pages/envios

If you want to exchange your item for another size or another model, you have 15 days from delivery to do so. In December we are extending the period for exchanges and returns until January 15 so that you do not have any problems with the gifts. To manage this, contact us at our email address, clientes@sepiia.com, indicating your name and surname, address and your order number, as well as the new item and size you want instead. Once we receive your request, we will send you the new item via courier and upon delivery, we will collect the item you wish to exchange. The exchange will be made at the same delivery address. If you wish to exchange it, you must indicate this via email. For more information, please see the full Shipping, Returns and Exchanges page.

If for any reason you are not satisfied with your order, you can return it within 15 days of receiving it at the address provided on the website. To do so, contact SEPIIA using our email address, clientes@sepiia.com. In the email you must indicate that you are withdrawing from the purchase made, name, surname, ID and order number. We will reply to that email with the steps to follow. Sepiia 2080 SL will be responsible for the costs of shipping the item plus the costs of the first exchange or return within the Iberian Peninsula. In the event of exchanging the item for the second time or making a return after the first exchange, the shipping costs will be borne by the customer. In the Canary and Balearic Islands, Ceuta and Melilla and abroad we manage changes as a return and a new purchase. You have 14 days from delivery to do so, and the customer is responsible for the shipping costs.

Yes, check all our shipping options at https://sepiia.com/pages/envios

We hope you don't have any problems, but we know that sometimes it happens. If you receive the wrong item or if your order doesn't arrive within the expected time, please contact us by email at clientes@sepiia.com and we will assist you immediately.

If you would like to make any changes or modify your order, please contact us by email (clientes@sepiia.com) as soon as possible after completing payment.

Our garments are not indestructible, but they do have a series of qualities that we have tested in the AITEX laboratories and we can confirm that they work. The stain-resistant finish has some limitations that we indicate to customers, such as the distance from which the liquid is poured or the temperature of the liquid. In the case of anti-wrinkle, we have designs in which there is a 100% reduction in wrinkles and others in which the reduction is greater than 85%. Furthermore, we continue to work towards achieving excellence in this area.

Our yarn is made with a 100% antibacterial polyester technical fiber with silver nanoparticles that neutralize the bacteria that cause bad odor when we sweat. We apply an anti-stain treatment to the outside of the fabric that makes liquids slide off the outside of the garment, while the inside is absorbent to increase breathability. We also have other lines with other types of technology to keep you warm or cool depending on the time of year. Check the product page for the features of your garment.

The threads we use to make our fabrics contain very small silver particles, which prevent the proliferation of bacteria that cause bad odours. This way, we ensure that clothes do not have bad odours for longer.

One of our main concerns is caring for the environment and people. The exact formula we use is one of our competitive advantages, so we cannot tell you exactly what it is made of, but we can tell you that it is a completely safe product, and that it does not contain any substances such as PFOS or PFOA.

The stain-removing treatment remains 90% effective after 90 washes, as confirmed by tests in AITEX laboratories. These results may depend on the type of washing machine, the detergent and the washing programme. To prolong its effectiveness, remember that you don't have to wash it after each use, as it also neutralizes body odor. You can also iron the garment every 5 or 6 washes, as the heat helps reactivate the stain-removing treatment. Our stain-resistant technology repels water-based liquids (coffee, juices, soft drinks) and oil-based liquids (sauces, ketchup). It does not repel stains such as friction or dust, although we are investigating this to improve future collections. → Limitations: We aim to make a functional product, but we are not infallible; it works better with cold liquids than with hot ones, better when the liquids are sugar-free, and when they are poured less than 15 cm from the garment, as is often the case with everyday accidents. With thick liquids such as sauces, do not rub the stain as this will penetrate the fabric. Instead, pour water over it so that the stain slides off the surface. Remember that this is a garment with a lot of technology, but it is not a toy. If you take good care of it, it will last much longer.

We guarantee that our garments neutralize body odor throughout the day as they neutralize the bacteria that cause body odor. We cannot guarantee that it will not smell like food or tobacco as these odors are not dependent on bacteria. Although the average use is between 3 and 5 times, we cannot tell you the number of days you can wear the shirt before washing it since each person has different sweating levels. Yes, we guarantee that the treatment does not lose its effectiveness with washing; we have also carried out tests at AITEX with a 99.9% resistance to bacteria.

When we sweat, the garment absorbs that moisture on the inside of the fabric and distributes it over the surface of the garment to facilitate its evaporation without it being noticeable from the outside, due to the anti-stain treatment on the outside of the fabric. This effect works under normal daily use conditions; although you can use it for sports, it is not designed for this, and we do not guarantee that it will exceed the absorption levels if you do strenuous exercise.

The lifespan of your garment will largely depend on how much you take care of it. We have reduced the care required to a simple process: machine wash, hang on a hanger, do not use bleach, do not rub stains. By following these instructions, the garment should last at least 3 times longer than a normal garment.

Our shirts and polos are made from a material very similar to that of the best sportswear. They are soft and comfortable to the touch, and once you put them on, you will notice their technology.

We know that all parents want functional clothing for their children, so we are working to launch the children's collection soon. We hope to have it ready very soon.

We manufacture our garments locally between Alicante, Valencia, Girona and Albacete, 100% recyclable. We produce the garments from the beginning: the fiber with which we build our fabrics and later the shirts.

Our project was born as a response to a market flooded with clothing that is pretty and cheap, but not very efficient (they stain and wrinkle easily, accumulate bad odors, and especially in the summer months, sweat marks can be especially uncomfortable). In parallel, the textile industry has generated materials and processes that can give garments properties like those of our shirts: they repel stains, reduce wrinkles and bad odors thanks to the antibacterial component of the fiber, and avoid sweat marks. By giving these properties to the fabric, we manage to reduce the garment care processes (washing, ironing, drying), and therefore, their environmental impact. Our initial studies indicate that, by using our shirts, we could be reducing 50% of the total environmental impact compared to other shirts of the same price that are on the market. We need funding to be able to research and gather more information on this. We have also reduced the number of elements that make up the garment and its packaging to keep it to the essentials, which means that by spending less on that we can offer a better product at a more competitive price. And finally, we try to make good designs that last over time, and encourage users to take care of their clothes.

Not yet, but we are working with several organizations to certify the garment's traceability, sustainability and functionality. These are somewhat long and costly processes. In response, we have chosen to communicate directly to our customers through our website and social media the manufacturing process step by step. We are uploading our daily development work process through our Instagram Stories, from production to prototyping and design phases. We also invite customers and the media to visit our facilities and the factories where we make our products. And of course, we always respond to questions from clients and interested parties via our contact email.

The name Sepiia refers to the cuttlefish of the sea, whose skin is the most intelligent in the world. They can change the colour and texture of their skin in an elaborate and conscious way. In addition to relating it to this animal, we wanted to make a nod to old photographic development, where sepia colour was used so that these photographs would delay their degradation and resist the passage of time. The double “ii” stands for smart clothing. We know that no one uses the term clothing to refer to what we do, but the word “clothing” seems too simple to us and the word “fashion” has a series of temporary connotations (trends) that we do not identify with, since we make long-lasting garments with a timeless character.