FAQ

Of course. Sepiia shirts and polos can be washed like normal garments in the washing machine or by hand. We always recommend following the washing instructions. Remember that the outer side of the fabric has a stain-resistant finish. However, the inner side is absorbent, allowing the garment to wick moisture away. Therefore, once the fabric is submerged in water and the inner side is soaked, the outer side also becomes moist, allowing the garment to be washed normally.

Sepiia shirts and polos can be washed like normal garments in the washing machine or by hand. We always recommend following the washing instructions: * Do not use bleach, * Iron at medium temperature / Two points of the iron (120ºC), * Hand or machine wash cold (30-40ºC), * Do not dry clean, * Wash with like colors. We recommend that, once the wash is complete, you remove the garment from the washing machine and hang it on a hanger to dry. This will help the fabric return to its original state and prevent annoying wrinkles.

Thanks to its technology, you'll need to wash Sepiia garments less frequently than a regular shirt. It all depends on the type of use the garment receives, but, like jeans, shirts or polo shirts can be worn for days without needing to be washed.

Viscous liquids, such as ketchup or syrups, slide more slowly over fabric. To remove them, we recommend using water to lift them away from the fabric. DO NOT RUB. Rubbing the stain will eventually penetrate the untreated fabric, causing it to stain.

Yes, shirts and polo shirts can be ironed, although always at a medium-low temperature. Since they are made of a thermoplastic fabric, high iron temperatures could damage the shirt.

We have garments that minimize wrinkles (our solid-colored shirts and polos) and garments in which they are completely eliminated (our printed shirts and polos). For best everyday performance, we recommend hanging the garment on a hanger after washing, after use or after your travels and the next day you will see how the wrinkles almost completely disappear. If there are any small wrinkles, they will usually be corrected by body heat when wearing it. You can iron it at a maximum of 120ºC (2 iron points) once in every 10 washes.

Rubbing the stain may penetrate the fabric. If this happens, you can use KH7 or a specific degreaser for stains, rub it into the inside of the garment, and wash it as usual. Please note that the stain-resistant treatment is applied only to the outside of the garment, so the inside may become stained due to rubbing of the garment against the body. These stains will disappear by washing the garment as described above. If the garment becomes stained due to friction or dust, wash it as usual.

We guarantee that the garment will shrink 0% after washing throughout its life cycle. We have carried out the corresponding tests in the AITEX laboratories.

You can check our sizes on each product page.

Sepiia plain-coloured shirts come in two different fits: a “slim fit”, fitted but not excessively tight, and a “regular fit”, looser especially in the abdominal area. The fabric is quite stretchy, so it adapts well to different body types. In the case of printed shirts, the fit is unique, and is an intermediate fit between SLIM FIT and REGULAR FIT. In the case of polo shirts, the fit is also unique.

In our physical sales spaces in Madrid and Barcelona. We also offer free shipping and returns in the Peninsula from our website so that you can try them on comfortably at home and decide with peace of mind. Sepiia 2080 SL will be responsible for the shipping costs of the item plus the costs of the first exchange or return. In the event of exchanging the item for the second time or making a return after the first exchange, the shipping costs will be borne by the customer.

We currently have two physical locations: - In Madrid, located at 102 Hortaleza Street, Madrid, 28004. - In Barcelona, located at Carrer de Verdi, 39, Barcelona, 08012. If you're a retailer interested in purchasing our products, you can email us at comercial@sepiia.com.

-> National shipments (Peninsula) Delivery in 24-48 hours Free returns and exchanges Free shipping on orders over 70€ -> International shipping Europe: 3-8 business days Rest of countries: 7-15 working days More information at https://sepiia.com/pages/envios

If you want to exchange your item for another size or another model, you have 15 days from delivery to do so. In December we are extending the period for exchanges and returns until January 15 so that you do not have any problems with the gifts. To manage this, contact us at our email address, clientes@sepiia.com, indicating your name and surname, address and your order number, as well as the new item and size you want instead. Once we receive your request, we will send you the new item via courier and upon delivery, we will collect the item you wish to exchange. The exchange will be made at the same delivery address. If you wish to exchange it, you must indicate this via email. For more information, please see the full Shipping, Returns and Exchanges page.

If for any reason you are not satisfied with your order, you can return it within 15 days of receiving it at the address provided on the website. To do so, contact SEPIIA using our email address, clientes@sepiia.com. In the email you must indicate that you are withdrawing from the purchase made, name, surname, ID and order number. We will reply to that email with the steps to follow. Sepiia 2080 SL will be responsible for the costs of shipping the item plus the costs of the first exchange or return within the Iberian Peninsula. In the event of exchanging the item for the second time or making a return after the first exchange, the shipping costs will be borne by the customer. In the Canary and Balearic Islands, Ceuta and Melilla and abroad we manage changes as a return and a new purchase. You have 14 days from delivery to do so, and the customer is responsible for the shipping costs.

Yes, check all our shipping options at https://sepiia.com/pages/envios

We hope you don't have any problems, but we know that sometimes it happens. If you receive the wrong item or if your order doesn't arrive within the expected time, please contact us by email at clientes@sepiia.com and we will assist you immediately.

If you would like to make any changes or modify your order, please contact us by email (clientes@sepiia.com) as soon as possible after completing payment.

Our garments are not indestructible, but they do have a series of qualities that we have tested in the AITEX laboratories and we can confirm that they work. The stain-resistant finish has some limitations that we indicate to customers, such as the distance from which the liquid is poured or the temperature of the liquid. In the case of anti-wrinkle, we have designs in which there is a 100% reduction in wrinkles and others in which the reduction is greater than 85%. Furthermore, we continue to work towards achieving excellence in this area.

The lifespan of your garment will largely depend on how much you take care of it. We have reduced the care required to a simple process: machine wash, hang on a hanger, do not use bleach, do not rub stains. By following these instructions, the garment should last at least 3 times longer than a normal garment.

We know that all parents want functional clothing for their children, so we are working to launch the children's collection soon. We hope to have it ready very soon.

The name Sepiia refers to the cuttlefish of the sea, whose skin is the most intelligent in the world. They can change the colour and texture of their skin in an elaborate and conscious way. In addition to relating it to this animal, we wanted to make a nod to old photographic development, where sepia colour was used so that these photographs would delay their degradation and resist the passage of time. The double “ii” stands for smart clothing. We know that no one uses the term clothing to refer to what we do, but the word “clothing” seems too simple to us and the word “fashion” has a series of temporary connotations (trends) that we do not identify with, since we make long-lasting garments with a timeless character.