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 Need an exchange or return? Write to us at clientes@sepiia.com
FREQUENTLY ASKED QUESTIONS
Our customers' most frequently asked questions when they discover Sepiia: How to care for this garment so it always looks like new.
                        
                            - If it doesn't stain, how do you wash it?
                        
                        
                        
                        
                        
                            In the washing machine, with similarly colored clothing, like any other garment. It repels stains from water-based liquids such as wine, soda, or beer, although rubbing may cause staining.
 Limitations of the stain remover: It works best with cold, sugar-free liquids when spilled within 15 cm of the garment, as is often the case with everyday accidents. It doesn't repel chemical or industrial stains, nor oil. Regarding tomato, Orlando repels tomato, but struggles with other brands.
                        
                    
                        
                            - How often do I wash it?
                        
                        
                        
                        
                        
                            It doesn't need to be washed as often as a regular garment. After wearing it, hang it on a hanger and you can wear it the next day: the silver nanoparticles that make up the antibacterial treatment neutralize the bacteria that cause odor when we sweat, so you can get the most out of it. Depending on how much you use it, you can wear it 3 to 5 times without washing it.
                        
                    
                        
                            - How do I deal with the thickest stains?
                        
                        
                        
                        
                        
                            Viscous liquids, such as ketchup or syrup, slide more slowly over fabric. Remember: Don't rub! This will eventually penetrate the fabric. To remove them, spray water to lift the liquid away from the garment.
                        
                    
                        
                            - How long do the properties last?
                        
                        
                        
                        
                        
                            We conducted the corresponding tests in the AITEX laboratories to verify that the antibacterial treatment, which neutralizes odor, does not lose its properties with washing. The stain-removing treatment remains 90% effective after 100 washes.  
To prolong its effectiveness, remember that you don't have to wash it after each use, as it also neutralizes body odor.
                        
                    
                        
                            - Does it need to be ironed?
                        
                        
                        
                        
                        
                            It's not necessary: just hang it up after washing or wearing it to make it look like new. To prolong the effectiveness of the stain remover, you can steam it every 5-6 washes, but always at a medium-low temperature. A high iron temperature could damage the garment.
                        
                    Want to learn more? Visit the main FAQ page.
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