Of course. Our garments can be machine washed or hand washed. We always advise you to follow washing instructions
Our garments can be washed as a normal garment in the washing machine or by hand. We always advise you to follow the washing instructions:
· Do not use bleach
· Iron at medium temperature / Two points of the iron maximum(120ºC)
· Hand or machine wash cold (30-40ºC).
· Do not dry clean
· Wash with similar colors
We advise you to take the garment out of the washing machine and hang it on a hanger to dry. In this way, the fabric will return to its original position and you will avoid the annoying wrinkles.
Thanks to its technology, you will need to wash Sepiia garments less often than a normal garment. It all depends on how you use them, but they can be worn for days without needing to be washed.
Viscous liquids, such as ketchup or syrups, glide more slowly over the tissue. Remember Don't rub! This will eventually penetrate the fabric. To remove them, we recommend using water to wash the stain away from the garment.
Yes, our garments can be ironed, but always at medium-low temperature. As they are made of a thermo-plastic fabric, a high ironing temperature could damage the garment.
The threads with which we make our fabrics have very small silver particles inside, which prevent the proliferation of odor-causing bacteria. In this way, we achieve garments that do not smell for longer.
Our thread is made with a 100% polyester anti-bacterial technical fiber with silver nanoparticles that neutralize the bacteria that cause bad smell when we sweat. We apply an anti-stain treatment that makes liquids slide off the garment.
Our latest collection is 100% circular: its origin is recycled, and it can be recycled ad infinitum. If you send us your garment when you want to recycle it, we will take care of it for you so that it can have a third life (and a fourth, and a fifth).
One of our main concerns is the care of the environment and people. The exact formula we use is one of our competitive advantages, so we can't tell you exactly what it is, but we can tell you that it is a completely safe product and does not contain any PFOS or PFOA substances.
Our anti-stain technology repels water-based liquids (coffee, juices, soft drinks) and oil-based liquids (sauces, ketchup). It does not repel stains such as rubbing or dust, although we are investigating this to improve the next collections. We have carried out the corresponding tests in the AITEX laboratories to check that the stain-repellent treatment retains 90% effectiveness after 90 washes. This may depend on the type of washing machine, detergent and washing program used.
To prolong its effectiveness remember that you don't have to wash it after every use as it also neutralises body odour. You can also iron the garment or tumble dry every 5 or 6 washes as the heat helps to reactivate the stain-resistant treatment.
Limitations: We seek to make a functional product, but we are not infallible; it works better with cold liquids than hot, better when liquids are sugar-free, and when poured within 15 cm of the garment, as is often the case with everyday accidents. With dense liquids such as sauces, do not rub the stain as it penetrates the fabric; instead, pour water over it so that the stain slides over the surface. Remember it's a high-tech garment, but it's not a toy. If you take good care of it, it will last much longer.
We guarantee that our garments neutralize body odor throughout the day by neutralizing the bacteria that cause body odor. We cannot guarantee that it does not smell of food or tobacco as these odours are not dependent on bacteria. Although the average wear time is between 3 and 5 wearings, we cannot tell you the number of days you can wear the shirt before washing it as everyone has different levels of perspiration. We do guarantee that the treatment does not lose effectiveness with washing; we have also carried out tests at AITEX with a 99.9% resistance to bacteria.
We have garments that minimize wrinkles (our plain coloured shirts, polo shirts and t-shirts) and garments where they are completely eliminated (our printed shirts, polo shirts and t-shirts). For best daily performance, we recommend hanging the garment on a hanger after washing, after use or after your travels and the next day you will see how the wrinkles disappear almost completely. If there are any small wrinkles, they are usually corrected with body heat when you wear it. You can iron it at a maximum of 120ºC (2 points on the iron) once every 10 washes or use a tumble dryer to reactivate the stain-resistance with the heat.
We guarantee that the garment has 0% shrinkage after washing throughout its life cycle. We have carried out the corresponding tests in the AITEX laboratories.
When we sweat the garment absorbs that moisture and spreads it over the surface of the garment to facilitate evaporation without it being noticeable from the outside. This effect works under normal conditions of daily use; although you can use it for sports, it is not designed for this purpose and we do not guarantee that it will exceed the absorption levels if you do strenuous exercise.
The lifespan of your garment will largely depend on how much you care for it. We have reduced the care needed to make it a simple process: machine wash, hang on a hanger, do not bleach, do not rub stains. By following these guidelines the garment should last at least 3 times longer than a normal garment.
Shipping, exchanges or returns
We provide several options for shipments in the Iberian Peninsula:
Free shipping if the order exceeds 50€ within 48/72 working hours within the Iberian Peninsula. If the order is less than 50€, shipping will cost 3.70€.
In PRE-SALE garments the delivery time will depend on our workshops. The estimated delivery time is specified on the garment when selecting the size.
Shipping in Europe* is free for orders over 100€. If the order is less than 100€, the shipping cost is 9€
Delivery times vary depending on the destination area:
· ZONE 1: Delivery in 2-5 days - Germany, UK, Italy, France, Belgium, Scotland, Holland, Luxembourg and Monaco.
· ZONE 2: Delivery in 4-9 days - Ireland, Austria, Finland, Denmark, Sweden, Bulgaria, Czech Republic, Slovakia, Slovenia, Estonia, Greece, Hungary, Latvia, Lithuania, Poland and Romania.
We are not responsible for delays due to circumstances beyond our control, such as transportation strikes, or due to adverse weather conditions such as the Filomena snowfall.
* Shipments enabled in the areas specified above.
If you want to exchange your garment for another size or another model You have 15 days from delivery to make your first exchange free of charge (Iberian peninsula).
To manage it, please contact us through our email address, email@example.com, indicating name and surname, address and your order number as well as the new garment and size you want instead.
Once the request is received, we will proceed to send you the new garment through the courier agency and at the time of delivery, we will proceed to pick up the one you want to change. The change is made in the same delivery address, if you want to change it you must indicate it through email.
For more information, please see the full Shipping, Returns and Exchanges page.
In the case of special sales such as Sample Sales, no exchanges are allowed.
If for any reason you are not satisfied with your order, you can return it within 15 days of receipt in the iberian peninsula and 30 days for international orders at the address provided through the website. To do this, contact SEPIIA through our email address, firstname.lastname@example.org. In the email you must indicate that you are withdrawing from the purchase, name, surname, ID number and order number. We will reply to that email with the steps to follow.
Sepiia 2080 S.L. will pay the shipping costs of the garment when the order is over 79€ plus the costs of the first exchange or return within the Iberian Peninsula. In case of exchanging the garment a second time or making a return after the first exchange, the shipping costs will be borne by the customer.
In the Balearic Islands, Ceuta and Melilla and abroad we manage the changes as a return and a new purchase, you have 14 days from delivery to do so, and the customer bears the shipping costs.
*Orders placed on the web cannot be returned to our physical store.
If you wish to exchange or return your garment, you have 15 days from delivery to make your first exchange or return free of charge.
In the case of international orders, the return period is 30 days.
You can come to one of our physical shops for an exchange or return of the online shop on the peninsula. Please provide the order number and the reasons to our colleagues Madrid: Calle hortaleza, 102 Barcelona: Rambla Catalunya, 89
After receiving and verifying the product, the corresponding amount will be refunded, if applicable. In the event that the garment is damaged by the customer, the company reserves the right not to refund the amount to the customer. The refund is made through the payment platform chosen at the time of payment (POS or Paypal) and to the credit card or account from which the payment was made, in the case of having paid by cash on delivery, the customer must provide an account number to make the payment of the amount by bank transfer.
Refunds can take a maximum of 30 days from the time we receive the garment in the warehouse. With any problems that may arise, always contact us.
In order for the item to be accepted back into our warehouse the following requirements must be met:- It must be unused, unwashed and undamaged.- It must be returned fully complete with all parts and accessories.- It must be returned in its original packaging.- Please provide a receipt, invoice or order reference.
We have worldwide shipping. You can see more information on our shipment page
You can visit our stores
C/ Hortaleza 102, Madrid
Rambla Catalunya 89, Barcelona
From 10:00 to 20:00 from Monday to Saturday.
In our physical sales space in Madrid. We also offer free shipping and returns on the peninsula for orders over 79€ so you can try them comfortably at home and decide with peace of mind.
Sepiia 2080 S.L. will pay the shipping costs of the garment when the order is over 70€ or 100€ for international orders plus the costs of the first exchange or return. In case of changing the garment for the second time or making a return after the first exchange, the shipping costs will be borne by the customer.
If you would like to make any changes or modifications to your order, please contact us by email (email@example.com) as soon as possible after completing the payment.
We hope you don't have any problems, as we know sometimes happens, if you receive the wrong item or if you don't receive your order on time, please contact us via email firstname.lastname@example.org and we will respond as soon as possible.
It is the system that allows us to buy our garments before they are manufactured or in stock.
They help us to know the size and color preferences of our customers before we make our garments, which prevents us from overproduction. This way we reduce production surpluses and better plan the distribution of sizes, to adapt to what you really need.
Of garments from the new collection, which you can purchase at a special price and be sure to be the first to enjoy.
Of our basics collection: the favorites of our customers that become part of our collection of fixed garments, which we are gradually replenishing.
You can consult our sizes in our section of Size guide on our website. There you have the measurements and the equivalences of the sizes of the shirts.
You will also find a "What is my size?" button inside the product page, which will help you choose your ideal size depending on the product and your figure.
Sepiia shirts in plain colours have two types of fit: a "slim fit" pattern, fitted but not excessively tight, and another "regular" pattern, looser, especially in the abdominal area. The fabric is quite elastic, so it adapts well to different body types.
The name Sepiia refers to the sea cuttlefish whose skins are the most intelligent in the world. They can change the colour and texture of their skin in an elaborate and conscious way. In addition to relating it to this animal, it also refers to the old photographic development, where the sepia color was used so that these photographs would delay their degradation and resist with the passage of time.
The double "ii" comes from indumentaria inteligente (smart fashion in Spanish).
We manufacture our garments locally. We produce the garments from the beginning: the fiber with which we build our fabrics and then the shirts. The fabric is made entirely in Spain, between Alicante, Valencia, Girona and Albacete, 100% recyclable and recycled. The confection takes place in Spain and Portugal.
Our garments have always been recyclable, and now they are also of recycled origin.
When we design garments, we do it thinking about their entire life cycle: The production is local and we use techniques that reduce water consumption. We design them to extend their useful life to the maximum, reducing washing cycles for their care and, when you want to recycle them, you can send us your garment and we will do it for you.
Thanks to the detailed study of our value chain carried out by BCOME, a pioneering company in textile transparency, we know that our garments consume 99% less water and emit 33% less CO2 than the same conventional cotton garment.
On each product you will be able to see its impact on people and the planet: from where it is made, to the water or CO2 it needs, to its transparent price so you have all the information you deserve as a consumer.
All our garments are recyclable. We use only one material to make it so. When you want to recycle your garment, send it to us and we will recycle it for you: the same supplier that manufactures our yarn also recycles it.
When you want to recycle it, please contact us at email@example.com and we will tell you the steps to follow.
Plus, for every item you recycle, you'll receive a discount on your next Sepiia.
Our shirts and polo shirts are made of a material very similar to the best sportswear. They are soft and comfortable to the touch, and once you put them on, you will notice their technology.
We know that all parents want functional clothes for their children, so we are working to launch soon the children's collection. We hope to have it ready very soon.
Our garments are not indestructible, but they do have a series of qualities that we have tested in the AITEX laboratories and we can confirm that they work.
All garments in the new collection with the infinity symbol (∞) have a 3-year warranty. Here you can learn more about the conditions.
Moreover, we continue to work towards excellence in this area. In any case, if you are not satisfied with the result, do not hesitate to write to us at firstname.lastname@example.org and our customer service team will get back to you as soon as possible.
We have several certificates to accredit our sustainability and traceability, although we are working on obtaining more, these are the certificates we currently have:
We are a B Corp company: The B Corps are companies that are transforming the way of being a company. Our mission is oriented towards the creation of social, economic and environmental value for all our stakeholders: workers, shareholders, suppliers, clients, communities and the environment.
Peta Vegan Approved: We guarantee that no animals have been harmed by us, directly or indirectly.
We pay all our taxes in Spain, with traceability thanks to Knowcosters.
EIBT Seal: Innovative Technology-Based Company, recognized by ANCES.
Innovative SME Seal: recognition of companies that carry out R&D activities.